Frequently Asked Questions
Everything you need to know about your Pelle Pelle order and our iconic outerwear.
How long does shipping take for my order?
Standard shipping typically takes 5-7 business days within the continental United States. International shipping times vary by location, generally ranging from 10-15 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that limited edition releases or custom-made jackets may be subject to different return conditions.
Are your leather jackets made from genuine leather?
Yes, Pelle Pelle is committed to quality. Our premium jackets are crafted from 100% genuine high-grade leather, designed to provide both durability and the signature luxury feel our brand is known for.
How do I know which size to order?
We provide a detailed size chart on every product page. Since our jackets often feature a classic urban fit, we recommend measuring your chest and arm length to compare against our guide for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How should I care for my Pelle Pelle leather jacket?
To maintain the quality of your leather, we recommend professional leather cleaning only. Avoid exposure to heavy rain and store your jacket on a wide, padded hanger in a cool, dry place away from direct sunlight.